LEADERSHIP DEVELOPMENT - TRAINING

At SL&A, we have developed an innovative approach to providing training that supports and accelerates cultural change.

We believe cultural change is not only about having a clearly defined vision, but is about the thousand acts that express understanding and commitment to those aspirations every single day. Our customized learning programs provide individuals with the practical skills, inspiration, and coaching needed to create sustainable behavioral changes so critical to organizational success.

We believe that for training to support and speed cultural change, it needs to:

• Reflect Your Unique Values. Training needs to be structured, individualized, and linked to job responsibilities and use language that resonates with your company’s overall messaging.
• Connect To The Strategic Business Initiatives Of Your Company. Both the content and the way training is structured must support the business goals of your organization.
• Inspire Individuals To Change. Changing habits, learning new skills, and shifting your mindset takes work and requires commitment. Training not only needs to focus on skills, it needs to communicate benefits, motivate participants and inspire them to make changes.

We have more than just good ideas - we have a track record of success. Working with SL&A means working with experienced professionals who are committed to your success and the sustainability of your training initiatives.

A Recognized Leader In Training:
SL&A has provided training to some of the country’s leading corporations and has received numerous awards for our work, including the 1999 Microsoft Small Business Award of the Year and the 1999 Innovator of the Year Award for Techno-Bridge, a leading-edge leadership training program designed for IT professionals.

We Are A Consulting And Training Company:
As a consulting AND training company, we work with companies everyday helping them to craft their visions and strategic goals. We use this perspective and experience to ensure our training is linked to larger business issues and supports strategic efforts critical to sustainable change and desired business results.

Best Trainers In Their Fields:
The best teachers are those who are continuous learners. Our faculty members bring that value to the classroom – not only are they excellent trainers, they are recognized experts in their fields as they consult and deliver daily on the issues they are teaching. In this way, they are able to stay on the edge of learning, not bound by old thinking or outdated educational paradigms.

Courses & Seminars

The Power of Fundamentals:
This training course was designed and developed as a companion to the Stuart Levine & Associates national bestseller, The Six Fundamentals of Success.

We believe success – whether it’s increasing productivity or meeting customer demands for better service – depends on people.

Through The Power of Fundamentals, participants are reminded of the importance of personal and professional basics of attitude and behavior and are taught to move beyond theory to execution by applying both strategic thinking and the fundamental rules of success.

Case Study: Six Fundamentals of Success in Customer Service

Cut to the Chase:
This seminar, based on the concepts presented in Cut to the Chase (Doubleday, January 2007), is designed to provide participants with practical ideas on how to utilize their time more efficiently in order to make both their work and personal life more effective.

The program highlights real life situations that Stuart R. Levine has observed during his career to increase personal productivity, reduce stress and truly enjoy life. Assessments and exercises help participants to focus their attention on the areas where they would benefit most by taking personal action. By identifying issues, barriers and organizational challenges and considering recommended solutions for increased effectiveness, participants can commit to making change that would result in their improved effectiveness and efficiency through greater strategic thinking, better decision-making and balance.

Training Program Examples

Provided below are examples of SL&A’s expertise in delivering training services:

• Delivered Customer Service Boot Camp and Emissary Training to 136 managers in management at a major New York hospital and received 10.0/10.0 ratings from participants.
• Trained over 100 medical professionals at major New York healthcare institution in The Power of Fundamentals in Customer Service resulting in improved internal communication and patient outcomes.
• Awarded contract through RFP process to develop and roll out training to 1,000 IT employees of a $4 billion telecommunications company focused on improving specific skills critical to job development and future promotion.
• Provided training for leadership team, management and employees of a major global paper company leading to two successful internal acquisitions moving the company from $120 Million to $1 Billion in revenue with our client’s management now leading the new entity. We helped build a strong internal management team in the parent company and created alignment across the team.
• Provided targeted training to a major regional HMO on areas of weakness revealed in an organizational assessment and delivered leadership coaching and training to strengthen the leadership team as they brought the organization through a major merger.
• Trained 300 managers of a major financial institution in value-based leadership that created common language, common practice and an aligned culture. This provided a foundation for stronger retention of customers and of key staff as well as positive earnings in preparation for their merger with global financial firm.
• Delivered hundreds of workshops over the past 20 years that are customized to the needs of individual organizations and focused on them achieving targeted and sustainable business results.